Shipping Policy
📦 Order Processing
We process orders Monday through Friday.
- Orders will be processed within 2 business days of being placed.
- Shipments are dispatched the following business day after processing.
- Please note: we do not ship on weekends or holidays.
🚀 Shipping Options
To USA
-
Standard Shipping (7–15 days) – $5.99 (Free shipping on orders over $49)
To Rest of World
-
Standard Shipping (10–18 days) – $6.99 (Free shipping on orders over $49)
These are estimated delivery times only. MAVOMAX does not guarantee exact delivery dates as delays may occur due to customs or local courier services.
Customer Service Notice
If you don’t receive a response from our Customer Service team within 24 hours (weekdays) or 48 hours (weekends), please check your email Spam/Junk folder. Sometimes our emails may be filtered by your email provider.
Delivery Information
Please ensure all shipping details are entered correctly. Incorrect or incomplete addresses may result in delays, as we may need to contact you to update information.
- Customs clearance may also cause additional delays and may require extra documentation.
- Depending on your area, your package will be delivered by the local post office or courier. If you are not at home at the time of delivery, a notice card may be left to advise where and how you can collect your order.
- Orders with incomplete address details may be returned to us. To avoid issues, please provide your full and accurate delivery address when placing your order.